Order Related

In case of a payment failure, please retry ensuring: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 14 business days. All you need is to raise an online request or contact us HERE.
Your order will be delivered within 10-12 working days depending on the delivery location. To know more, CLICK HERE.
If a cancellation is requested before dispatch (approximately 24 hours), we can process a full refund minus a 5% transaction fee. There will be no cancellation after dispatch. However, you may return the cakestand to our registered address and bear the 2-way courier charges to get a refund on the product cost (provided the product is returned in condition delivered).
There could be certain circumstances beyond our control where you could receive a defective product or a product that is not the same as per your original order. In such an event, we will replace the product to your satisfaction at no extra cost.
We are sorry! No returns will be offered on items that have been delivered without damages or defects.


Product Related

They printed on matte, waterproof, tear-resistant vinyl using the longest lasting inks using state of art technology.
Yes, the backdrops are shipped in paper tubes which are light and convenient to carry they are portable enough to take them along with you on any shoot be it in a studio or outdoor location or your home Open unroll,shoot roll n store. Care Backdrops are water proof and hence can be cleaned with a light moist cloth. Dried and stored in case of food or dirt spills suggested to wipe immediately with a wet cloth to remove stains. Store Ideally all backdrops should be stored in the paper tube they are delivered in. How to use
Please note that each laptop/computer/mobile screen is calibrated differently. As a result, colour may vary slightly from virtual to real.
Cakestands are dispatched after 2 working days of order confirmation. The delivery will take a minimum of 5 working days after dispatch to reach you.
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